Effective: January 7, 2026
Plume Dating (“Plume,” “we,” “our,” “us”) is a location-aware dating application designed to help people reconnect after naturally crossing paths in real life. Your privacy and safety are central to how we built Plume. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By creating an account or using Plume, you agree to this Privacy Policy.
1. Information We Collect
1.1 Account Information
When you sign up, we collect:
Name
Phone Number (for authentication purposes only)
Date of birth (to verify age 18+)
Gender and who you’re interested in
Photos
Basic profile details you choose to provide
SMS & Phone Number Information
When you provide your phone number, we use it solely to deliver authentication and security messages, including one-time passcodes (OTP) required to access your account.
We do not sell, rent, share, or disclose mobile phone numbers or SMS consent data with third parties for their marketing or promotional purposes.
SMS messages are sent only for account verification and security-related communications.
1.2 Location Information
Plume uses your device’s location to detect approximate, real-time proximity to other users and to generate generalized heat plumes showing areas where compatible users are gathering.
Plume does NOT:
Show your exact location to other users
Share your precise GPS data
Display pins or dots that identify you
Create public trails of where you’ve been
Plume does:
Process your location on-device and server-side to detect when you cross paths with another user
Use approximate zones (not precise coordinates) for heat plumes
Store encounter events so you can view past encounters
1.3 Usage Information
We may collect:
App interactions (views, likes, reveals, hides)
Device and log data (IP address, device model, OS version, crash logs)
Cookies and similar technologies for app functionality
1.4 Communication Information
If you contact support or report an issue, we may collect those communications.
2. How We Use Your Information
We use your information to:
Operate and improve the Plume app
Detect when you naturally cross paths with compatible users
Allow women to decide whether to reveal their profile to someone they crossed paths with
Notify men when someone has chosen to reveal their profile
Generate non-identifying heat plumes showing general areas with compatible users
Provide safety, fraud prevention, and moderation
Comply with legal obligations
We never sell your personal information, including location data.
3. What Other Users Can See
Depending on your settings and Plume’s visibility model:
Women:
Stay invisible until they choose to reveal their profile.
May view men they have crossed paths with.
Men:
Are visible to women after crossing paths.
Only see women who reveal themselves.
Other users cannot see:
Your exact location
Your real-time movement
Your location history
Your home, workplace, school, or routine
4. Legal Bases (Where Applicable)
Where required (e.g., under GDPR), we process your data based on:
Your consent
The performance of our service
Our legitimate interests (e.g., safety, fraud prevention, analytics)
Compliance with legal obligations
5. How We Share Information
We may share information with:
Service providers who support app operations (hosting, analytics, content moderation, security)
Law enforcement when legally required (e.g., valid subpoena, court order)
All service providers are required to protect your data and use it only for the purpose we specify.
We never sell your data.
6. Location Controls
Plume requires Background Location Access to detect real-world encounters, even when the app is closed.
You can:
Grant or revoke location access at any time
Choose approximate or precise location (if your device supports it)
If you disable location access, Plume will not function correctly.
7. Data Retention
We retain:
Account information until your account is deleted
Encounter logs
Analytics and diagnostic logs for app stability and security
When you delete your account, we delete or anonymize your data as required by law.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your data
Correct or update your information
Request deletion
Restrict or object to processing
Download your data
To exercise these rights, contact us at privacy@plumedating.com
9. Children’s Privacy
Plume is for adults 18 years and older.
We do not knowingly collect personal information from minors.
If we learn a minor has created an account, we will delete it.
10. Security
We use technical and administrative measures to protect your data.
However, no system is perfectly secure. Use Plume responsibly and report suspicious behavior.
11. Changes to This Policy
We may update this Privacy Policy as the app evolves.
If changes are significant, we will notify users in the app or by email.
12. Contact Us
For privacy questions, concerns, or legal requests please contact us at:
privacy@plumedating.com
GDPR & CCPA Supplement
This section explains additional rights for users located in the European Economic Area (EEA), United Kingdom, and California.
1. Legal Bases for Processing (GDPR)
We process your personal data under the following bases:
Consent — e.g., location services, notifications
Contract — providing the Plume service
Legitimate Interests — safety, fraud prevention, analytics, app improvement
Legal Obligation — responding to lawful requests
You may withdraw consent at any time without affecting prior processing.
2. Your Rights (GDPR & UK GDPR)
You have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your data (“Right to be Forgotten”)
Limit or object to certain processing
Port your data to another service
Withdraw consent at any time
To exercise these rights please contact us at: privacy@plumedating.com
We will respond within 30 days.
3. California Users (CCPA Rights)
If you live in California, you have the right to:
Know what categories of data we collect
Request access to personal data
Request deletion of your personal data
Opt out of “sale” or “sharing” of data (we do not sell data)
Not be discriminated against for exercising your rights
We do not sell personal information under CCPA definitions.
California contact address: privacy@plumedating.com
4. International Transfers
Your data may be processed outside your home country.
We use industry-standard transfer mechanisms (e.g., Standard Contractual Clauses) when required.
5. Data Protection Officer (Where Required)
For GDPR-related concerns, you may contact our Data Protection Officer:
Email: privacy@plumedating.com
6. Complaints
If you believe we have not handled your data correctly, you may contact:
Your local supervisory authority (EEA)
The ICO (UK)
The California Attorney General (CA residents)
We encourage you to contact us first so we can help resolve the issue.























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